Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using the Southwest Biologix website (“Site”) or purchasing any products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and our Research Use Disclaimer. If you do not agree to these Terms, you must not use our Site or purchase our products.

2. Research Use Only

All products sold by Southwest Biologix are intended for laboratory and research purposes only. Our products are NOT intended for:

• Human consumption or ingestion
• Animal consumption or veterinary use
• Diagnostic, therapeutic, or medicinal purposes
• Any form of in-vivo application
• Food or cosmetic applications

By purchasing from Southwest Biologix, you confirm that you are a qualified researcher, work for a legitimate research institution or laboratory, and will use products solely for lawful research purposes in accordance with all applicable laws and regulations.

3. Eligibility

To purchase products from Southwest Biologix, you must:

• Be at least 21 years of age
• Be a qualified researcher or represent a legitimate research entity
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration and purchase information
• Not be prohibited from purchasing research chemicals under applicable laws

4. Account Registration

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

5. Products and Pricing

We strive to provide accurate product descriptions, pricing, and availability information. However, we reserve the right to:

• Correct any errors in pricing or product information
• Cancel orders affected by pricing errors
• Limit quantities available for purchase
• Discontinue products without notice
• Refuse service to anyone for any reason

All prices are listed in US Dollars (USD) unless otherwise specified. Prices do not include shipping, handling, or applicable taxes, which will be added at checkout.

6. Orders and Payment

By placing an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason. Payment must be received in full before orders are processed and shipped. We accept major credit cards and other payment methods as displayed at checkout.

7. Shipping and Delivery

Orders are processed and shipped from Hollywood, CA. Shipping methods, timeframes, and associated costs are displayed at checkout. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers or customs processing.

8. Returns and Refunds

Due to the nature of our products, returns are only accepted for unopened, undamaged items within 30 days of purchase. To initiate a return, contact our customer service team at +1 (213) 781-5015 or via email. Refunds will be issued to the original payment method once the returned item is received and inspected. Shipping costs are non-refundable.

9. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Southwest Biologix or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

10. Disclaimer of Warranties

Our products are provided “as is” for research purposes only. We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our products will meet your research requirements or that results obtained will be accurate or reliable.

11. Limitation of Liability

To the maximum extent permitted by law, Southwest Biologix shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or site. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Southwest Biologix, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our products, violation of these Terms, or infringement of any third-party rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of competent jurisdiction in Los Angeles County, California.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the modified Terms.

15. Contact Information

If you have questions about these Terms of Service, please contact us: